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Crowds pack NYC and NJ Apple Stores for iPhone Duo debut

The new foldable phone launched today with limited stock, forcing many early shoppers to wait until tomorrow for their chance.

By Sergio Morris ·

Illustration for: Crowds pack NYC and NJ Apple Stores for iPhone Duo debut
Illustration generated for this article, not a news photograph.

The wait is finally over for fans of the new foldable smartphone, as the iPhone Duo officially hit shelves at Apple Store locations around the globe this morning. The device marked a significant milestone for the company, becoming the first foldable iPhone to be available to the general public. The launch was met with immediate enthusiasm, with customers lining up to see the new hardware in person.

Apple released a statement this morning to share images from the event, highlighting the busy scenes at stores across the world. The company noted that team members were out on the floor, helping customers explore the new device and offering personalized support. This hands-on approach was part of the strategy to showcase the unique features of the iPhone Duo to a crowd that had been anticipating the release for some time.

High-level executives were present to oversee the launch in key markets. Greg Joswiak, the senior vice president of worldwide marketing, was seen at the flagship store on Fifth Avenue in New York City. He was joined by Vanessa Trigub, an Apple retail executive. Their presence underscored the importance of the New York location for the product's debut.

Meanwhile, Apple CEO John Ternus celebrated the launch in a different part of the country. He was at the Apple Domain NORTHSIDE store in Austin, Texas, alongside Deirdre O’Brien, the company's retail chief. Reports indicate that Ternus had been touring Apple's offices in Austin earlier in the week. His choice of location coincided with the Formula 1 United States Grand Prix taking place in the city this weekend, a major event where Apple serves as the exclusive US streaming partner.

One of the biggest challenges for shoppers today was the availability of the device. Apple had warned in advance that inventory at retail stores would be limited. This prediction appeared to hold true as lines formed overnight and into the morning. Many people who arrived early in hopes of making a walk-in purchase were met with the reality of scarce stock.

Store workers provided guidance to disappointed customers who found the shelves empty or nearly empty. The recommended next step for these shoppers was to check the Apple Store app tomorrow at 10 a.m. Eastern Time. At that time, the app will display specific details on in-store inventory, allowing customers to see exactly which locations have the iPhone Duo available for purchase.

For those in the New York and New Jersey areas, the Fifth Avenue store in Manhattan was a central hub for the celebration. The crowd there reflected the broader global trend of eager buyers wanting to experience the foldable screen firsthand. The atmosphere was energetic, with a mix of first-time buyers and loyal fans upgrading their devices.

The launch day also saw a surge of user-generated content, with readers sharing their own photos from local Apple Stores. These images captured the lines and the excitement, providing a real-time look at the global rollout. The combination of official press materials and user posts painted a picture of a highly anticipated product meeting a ready market.

As the day winds down, the focus shifts to tomorrow. With walk-in availability limited, the Apple Store app will play a crucial role in helping customers find the device. The next 24 hours will be critical for those who missed out on an immediate purchase, as they prepare to check inventory details at the designated time. The launch of the iPhone Duo has begun, and the next steps for buyers are clear.

Source: 9to5Mac · original report published

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